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Governments are offering employee training via TV and the Web. But don't write off classroom instruction just yet.
As the taxman cometh online, states and localities are trying to decide whether citizens should bear the costs of e-filing.
The P.R. man for Pennsylvania's state government is a whiz at explaining policy. Sometimes that's because he's the one creating it.
For years, Boston's Tom Menino has argued that retail commerce is the key to revitalizing urban neighborhoods. Other cities have begun to listen.
Localities may soon feel pressure to boost--by more than 10 percent-- the number of fire fighters on their payrolls.