In order to vote, those who registered online in advance were supposed to receive a PIN prior to today's caucus. But on social media, many Utahns said they didn't receive a number and were having trouble getting help fixing the problem.
The Utah Republican Party says those experiencing problems can call 561-862-0749 for help. The party issued information on Twitter and Facebook with tips for those having problems voting online, and pointed out the deadline to register for online voting was March 18.
Terra Cooper of Syracuse told the Standard-Examiner she did not receive the required PIN after registering to cast her vote online.
"I work in the evening, so I have to leave work to vote now," Cooper said. "It's important to do it, so I'll do it, but I was looking forward to voting online."
She said she looked forward to no-hassle voting without having to find a babysitter.
"It's the first time I've registered with a party, and the only reason I did is because I found out you can vote online," she said. "I am never able to attend caucuses, so this was a way my voice could be heard in a way I hadn't been able to in the past."
Cooper wondered if many in her situation will simply not be able to vote, unable to leave work on short notice to participate in person because they planned to vote online.
Another voter, Chris Dominguez, said he was having the same problem on the Standard-Examiner's Facebook page.
"I registered to vote online last week," he said. "Never received a PIN number in my email, and evidently it was never sent."
A spokeswoman for the Utah Republican Party said about 70 percent of calls they receive are from people still trying to register past the deadline, according to a report from KSL.
(c)2016 the Standard-Examiner (Ogden, Utah)
