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Email in the News

In LA, the city has just signed a contract with Google to handle email for 30,000 city employees, a $7.25 million deal that is the largest of...

In LA, the city has just signed a contract with Google to handle email for 30,000 city employees, a $7.25 million deal that is the largest of its kind. Across the country, Boston's Mayor Menino is under fire after an aide allegedly innappropriately deleted some emails.

The outsourcing of emails presents a curious question: Would an outsourcing enhance or diminish transparency? And is more transparent here a good thing, or is there a chilling effect on communication if public employees think every email will be in the paper some day?

Heads state and local government research for the Deloitte Center for Government Insights
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