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Upgrading the Government Through User-Centric SaaS

GOV - Accela - Issue Brief - 191021 - Upgrading the Government

New purpose-built software-as-a-service (Saas) solutions can help modernize service delivery and provide the user-centric experiences that citizens expect in this digital era. By moving to SaaS, organizations can improve user satisfaction, quickly deploy new services and pave the way for even greater innovation across websites, mobile applications and other emerging mediums. Download this paper to learn how Tacoma, Wash., successfully implemented and leveraged the power of a user-centric SaaS solution and how you can do the same for your constituents.


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