As mobile devices pervade the personal lives of consumers and burst into public sector processes, government leaders find themselves attracted by the promise of improved employee productivity and retention, better citizen outreach and lower costs. They are seeking new ways to unlock the subsequent explosive growth in data and transforming the data into meaningful information to revolutionize citizen services.
This policy paper, a joint venture between Governing, state and local government CIOs and AT&T, is intended to help policy and IT leaders in government develop an enterprise-wide mobile strategy to turn information into better citizen outcomes.
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