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THE FUTURE OF Work

THE FUTURE OF Work

Unemployment Pay Halts After Fraudulent Claims Rush System

Washington state halted unemployment payments for two days as they tried to block $1.6 million of fraudulent claims. While the state has not been ravaged by unemployment, about 1 million unemployed workers still seek aid.

By Jim Brunner, The Seattle Times  |  May 15, 2020
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THE FUTURE OF Work

Five Changes Facing Public Employees When They Return to the Office – If They Do

By Paul W. Taylor, Editor  |  May 14, 2020
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THE FUTURE OF Work

Congressman Attempts to Block Utility’s Outsourcing Efforts

A Tennessee Congressman hopes to stop the Tennessee Valley Authority from outsourcing 108 of its IT jobs to foreign companies. “It is incomprehensible that TVA would outsource jobs held by hard-working Americans.”

By Dave Flessner, Chattanooga Times/Free Press  |  May 14, 2020
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THE FUTURE OF Work

Twitter Will Allow Employees to Work Remote ‘Forever’

The social media giant will keep its employees working from home until September. After that it will reopen its ‘warm and welcoming’ offices to those employees who want to, or must, return.

By Ethan Baron, The Mercury News  |  May 13, 2020
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THE FUTURE OF Work

Coronavirus Is Creating a Fundamental Shift in the Way We Work

The coronavirus has revolutionized how Americans work and those changes could be permanent. For many organizations, this coronavirus-caused shift to working from home could be a welcome excuse for change.

By Aaron Renn, Urban Analyst  |  May 11, 2020
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THE FUTURE OF Work

California’s Bay Area Workspaces Will Change Post-Pandemic

As workers slowly begin returning to work after shelter-in-place orders are lifted, employers will have to make adjustments to ensure worker safety, like new office configurations and more remote workers.

By Chase DiFeliciantonio, San Francisco Chronicle  |  May 6, 2020
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THE FUTURE OF Work

We Need More Investment in Government. Yes, Now.

Only public institutions can cope with an emergency like the coronavirus. Despite intensifying budget pressures, we must rebuild the capacity to respond to the needs of the future.

By Octavia Abell, Govern for America  |  April 30, 2020
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THE FUTURE OF Work

Dated Unemployment System Complicates Processing in Calif.

California’s outdated and broken unemployment system has been an issue since the Great Recession. The department is still processing claims but it’s slow and frustrating for officials and residents.

By Wes Venteicher and David Lightman, The Sacramento Bee  |  April 28, 2020
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Crisis Response Initiative

Government Contact Center Crisis Strategy Guide

How to put CARES Act funding to work NOW to respond to the surge in citizen outreach. This strategy guide answers pressing questions and offers ways to improve public response in days, rather than weeks.

By TTEC  |  April 24, 2020
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THE FUTURE OF Work

West Virginia Leverages the Cloud to Handle Flood of Unemployment Claims

Innovative technology rapidly expands West Virginia’s ability to serve citizens affected by COVID-19.

By Amazon  |  May 7, 2020
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THE FUTURE OF Work

Businesses See Benefits in Employees Working from Home

This period of forced remote work has radically changed how many businesses operate. Post pandemic, many companies will likely adapt parts of working remotely to save money and boost employee morale.

By Evan MacDonald, Advance Ohio Media  |  April 24, 2020
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