A Government for the Digital Age

How can agencies approach the disconnect between citizens and government? This handbook provides a framework that helps bridge the expectation gap and provides a DIY course for digital transformation.

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How to Deploy a Modern, Application-Based Strategy

Mission critical processes should be digital. In this How-To Guide, you'll learn about Wyoming's strategy and app deployment process in a step-by-step manner. Levearage this guide as a model for your own cloud app strategy.

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Get an ROI from a marketing tool.

Looking to better understand your citizens and develop a more compelling customer experience? Read the latest study from Forrester Consulting to see how improved outreach can produce and ROI.

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Salesforce AppExchange for Government Infographic

Explore how the partner ecosystem can help your organization build and support new solutions.

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The Next-Generation Contact Center: Transforming the Future of Digital Healthcare Customer Experiences

Healthcare organizations need a consolidated and comprehensive view of customers, and customers need a unified approach to care.

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Guide to Service Analytics

This guide is your handbook to the app that delivers a new level of insight directly to any device.

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