January 30

Watch Now

With a cloud platform, customer-centric model and agile approach, Michigan transformed the way it delivers health and human services to better serve case workers and those seeking assistance. On January 30th at 11am Pacific/2pm Eastern, the Michigan Department of Health and Human Services is joining Governing to discuss how it was able to break down barriers to success and create an outcomes-based culture.

Moderated by Jessica Kahn, former director at CMS and currently with McKinsey & Company, this hour-long, engaging webcast will explain how a focus on people and the right technology foundation can help governments modernize their health and human services programs. Register now to also learn:

• How to involve business, community and nonprofit partners to ensure success
• The importance of a flexible framework for future expansion
• Best practices for engaging citizens in the process



Jonathan Breems

Jonathan Breems

Policy Analyst, Michigan Department of Health and Human Services

Judy Odett

Judy Odett

Director, Enterprise & Strategic Services, Michigan Department of Technology Management & Budget

Jessica Kahn

Jessica Kahn — Moderator

Senior Expert, McKinsey & Company