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Crisis Response Initiative

Equipping state and local leaders with tactics and resources to respond in a crisis.

A selection of industry resources chosen for you by the Initiative Sponsors.


IBM Services for Contact Tracing

As government agencies assess how to ease lockdowns, get people back to work and stimulate economic activity, they must do so with trust, empathy and speed. Agencies must continue to actively manage the COVID-19 health crisis while taking measures to quickly identify and mitigate risk, predict areas of resurgence and balance privacy and security concerns.

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Virtual Assistant for Answering COVID-19 Questions

To help agencies address COVID-19 situations, this specifically designed virtual assistant is pre-loaded to understand and respond to common questions, directly leveraging CDC guidance. Additionally, agencies can customize unique intents leveraging other important information to quickly help citizens get answers and stay informed.

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Secure Remote Workers

Right now, the abrupt shift towards massively supporting remote workers creates a series of security challenges — keeping your business running in a very different environment or at a greater scale than ever before. This is putting a sudden strain on both your security and IT teams who are being tasked with quickly providing support for an unprecedented number of offsite workers and their devices — without compromising security. Presented by Cisco.

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Ensure Your Agency's Missions are Enabled in a Cloud Smart, Zero Trust World

When dealing with cloud applications, the leading metric for success and productivity is user experience. So it’s not surprising that while 30 percent of IT Departments say they have hit roadblocks with their cloud efforts in delivering business and mission value, even more are concerned about delivering a quality cloud user experience. Now, more than ever, your agency’s network is critical to your organizational and mission success. Presented by Cisco.

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Serving the Future: Building a Next-Gen Public Sector Workforce

Success for the public sector organization of the future will be driven by how well it can attract, retain, and empower a new generation of talent. Learn how organizations must prepare the workforce to embrace constant change, so that they can successfully serve the needs of citizens as they evolve over time.

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On the Front Line in our Nation's Pandemic Recovery

State and local health and human services agencies are struggling to keep up with unprecedented service demands and delivery challenges. Learn how government entities meet unprecedented service demands, paving the way for greater resiliency in the months and years ahead.

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The Paperless Government Mission

Today, there’s a better way to serve the public. Replace paper documents with digital services. Find out more...

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Data Innovators in Government

Find out how to unleash data-driven decision-making in federal, state, and local government organizations.

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Rapid Deployment of Work-at-Home Technology

Two of the most productive mitigators of the productivity and economic impact of operational outages have been the technology and services which enable employees to securely and productively work-at-home. Governments without these capabilities and those with inadequate scale can rapidly respond with a single turn-key solution. Learn more.

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Ready, Willing, and Resilient: Enabling Mission Success With Future-Ready IT

COVID-19 has thrown into sharp relief a truth that government agencies already know too well. This means solutions that are agile and elastic, ensuring the design and delivery of agency services can quickly adaptive to ever-evolving community needs.

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Achieving Mission Success: Practical AI for Clinical Operations

Resources at hospitals were already in high demand before the COVID-19 pandemic; now, they are battling enormous scheduling constraints as ICUs become overcrowded, cases escalate, and staff shortages increase. Learn bout technology that provides automated decision-making capabilities.

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Free Online Elastic Training: Anytime, Anywhere, On-Demand

We are offering a variety of on-demand Elastic training courses for free - featuring 11 titles that span observability, security, and Elastic Stack administration. If you haven't tried one of our self-paced courses yet, now is the perfect time to find out why so many people have shifted their learning preference from in-class to online.

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Government 2.0 for Constituents and Businesses

The current COVID-19 crisis has introduced several unique challenges that governments suddenly have to negotiate. These new challenges are accelerating the need to digitize government so it can continue functioning at a time when citizens and businesses need more support and services than ever.

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Risk-Based Vulnerability Management: The Best Way to Prioritize

Security teams are dealing with more vulnerabilities than they can handle. Spreading these limited resources too thin can quickly lead to inefficiency and burnout. Don't waste precious time remediating vulnerabilities that pose little to no risk.

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Government Contact Center Crisis Strategy Guide

Citizen outreach skyrocketed since the CARES Act passed. Find out how to minimize disruption and improve public response in days, rather than weeks. Explore our Government Contact Center Crisis Strategy Guide to learn more.

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