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Crisis Response Initiative

Equipping state and local leaders with tactics and resources to respond in a crisis.

News stories curated by the Editors of Government Technology and Governing.


Officials Struggle With Conflicting Vaccine Priorities

It was clear health-care workers and nursing home residents would receive the COVID-19 vaccine first. Then priorities became muddled. California has 61 vaccine priority lists and local officials are allowed to deviate.


Health-Care Exchange Special Enrollment Window Varies

With the feds leading the way, states are reopening their health-care exchanges to uninsured and eligible residents as part of the latest COVID relief plan. But not all enrollment windows are the same.


Tulsa Program Gives Remote Workers $10,000 for Buying a Home

To bring remote tech workers to the city, officials created Tusla Remote, which builds a community through networking, group activities and civic engagement opportunities. Now there’s financial incentive as well.


Will Connecticut’s New Vaccine Plan Achieve Its Goals?

Gov. Ned Lamont says the state’s new distribution plan will focus on speed and equity. But skeptics are concerned that the plan’s eligibility guidelines, which are almost entirely by age, will keep vulnerable groups waiting.


Washington’s Fifth Largest County Receives Fewer Vaccines

Data shows that the low administration rate in Clark County has been caused by a shorting of vaccines from the state. The county has received 3 percent fewer doses than similarly sized Spokane County.


Misinformed Texts, Emails Trigger Misuse of Vaccine Codes

Access codes that were intended to provide California’s vulnerable neighborhoods with a COVID vaccine priority have been used by non-eligible residents in Los Angeles and the Bay Area, exacerbating the existing inequity.


Cyberattacks Surged in 2020, Mostly Hitting Health Care

Cyberattacks increased 214 percent globally in 2020, compared to the year prior, according to a new report. Russia, China, North Korea, Iran and Vietnam were the major sources of attacks against the health-care sector.


California Approves Relief Package With State Stimulus Checks

The pandemic assistance plan includes more than $2.1 billion in grants and fee waivers for small businesses as well as $600 stimulus payments for residents with an annual salary of $30,000 or less.


Frustrated Vaccine Seekers Turn to Social Media for Help

With COVID-19 vaccine in short supply, more people are turning to social media for useful information as they scour the Internet for available immunizations. And they are getting it.


A Single Question Can Delay 20,000 Unemployment Claims Weekly

New Jersey officials are urging claimants to visit a tip sheet to better understand the federally mandated questions before filing for unemployment, otherwise they may wait for weeks for their eligibility to be cleared.

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Critical Workforce Continuity: In Times of Crisis and Beyond

Continue to follow along with our new #GovernmentNow and #PublicSectorNow blog series, where we’ll address stories of innovation and inspiration, pressing topics, and changing perspectives for today’s ever-evolving world.


Reimagine Your Government Workforce and Workplace

Recently, we’ve had two special edition posts. First, a feature from #PublicSectorNow that took a look at – and gave some praise for – the impressive results of remote telework that are keeping governments running around the world. Next, some insightful guidance in how to lead through crisis.


Together We Solve: A Response-and-Recovery-Ready Public Sector

6 ways analytics will empower the public sector to optimize response to COVID-19


Beyond the Great Lockdown: Emerging stronger to a different normal COVID-19 Action Guide for Executives

What we do right now will define the future, and yet making decisions and acting with assurance has never been more challenging.


As Employees Return to the Office, Governments Confront New Challenges

Virtual cooking classes, ‘Photoshop the Boss’ and other initiatives are helping teams stay engaged.


Conduent Assists Millions of U.S. Residents through Pandemic EBT and Other Government Support Programs

Pandemic Electronic Benefits Transfer (EBT) program serves families of children who otherwise would receive free or reduced-priced meals in school lunchrooms


Serving Citizens During COVID-19 and Beyond

Digitizing the customer experience can help governments respond to the pandemic and prepare for the future


Free and Open: Accelerating Innovation in the Battle Against COVID-19

The technology community has a critical role to play in this fight by driving the creation of innovative tools and putting them into the hands of medical and scientific experts that are leading the way.


The Next Phase of the Digitally Agreeable Government

The COVID-19 pandemic created a huge rise in remote government work, and enhanced citizen expectations for agencies to adapt to today’s always-on, digital world.


Communicate; Make a Decision; Communicate

Coordination and consistency are key in getting the message out to citizens in times of crisis.


Teleworking Future Brings Challenges – and Benefits – for Government

Public sector leaders share thoughts on workforce planning in the digital era.


Expanded Payment Capability to Support More Online SNAP Purchases Amid COVID-19 Pandemic

Company partners with USDA as the department authorizes online SNAP e-commerce for 13 additional states.


4 Ways VMware is enabling Business Continuity for Government & Education Customers

We’ve all spoken about and planned for a pandemic for years, but now it is real. How does government and education provide “Continuity of Operations” (CooP) in this pandemic?


Confronting Edge Security Needs of the New Work-from-Home Normal

Government leaders discuss managing risks and vulnerabilities of remote work.


The Next Normal in Higher Education: CIO Plans for Return to Campus

As students and parents look to the fall, awaiting decisions about whether their school or university campus will open or close, many institutions are reimagining the possibilities and overall improvement of their education system.


Digital Transformation: Modernizing the Public Sector Workforce Through Technology to Continue Delivering Better Citizen Outcomes in a Post-COVID World

In recent years, the rate of technological advancement and its ubiquity has grown even further, and citizens are increasingly expecting more convenient, digital experiences from healthcare, work, and even public services.


Free Online Elastic Stack and Elasticsearch Training: Anytime, Anywhere, On-Demand

We are offering a variety of on-demand Elastic training courses for free — featuring 11 titles that span observability, security, and Elastic Stack administration.


Achieving the Mission: State and Local Public Safety

Public safety agencies face urgent challenges. Learn how to make better decisions and increase situational awareness.


Enterprise Risk Management: Give Cybersecurity a Seat at the Table

COVID-19 is forcing organizations of all sizes to re-evaluate their enterprise risk management strategies. Here’s how cybersecurity leaders can help.


The State of Utah Uses Adobe Sign to Accelerate Telework During Crisis

With dual disasters, multiple areas of Utah residents’ lives were impacted, but fortunately, the State of Utah had digital solutions in place, enabling them to continue vital services. Almost immediately, residents were able to access these much-needed government services.