Amid Post-Hurricane Outages, Florida Governor Demands Plan From Verizon to Restore Service

October 18, 2018

By Lawrence Mower

Florida Gov. Rick Scott issued another rebuke of Verizon today, telling the cell provider in a terse press release that he expects the company to give him a plan today to restore service to the areas hit by Hurricane Michael, and that all cell providers should waive bills for October.

The press release was addressed to all cell phone providers, but it singled out Verizon, which has struggled to restore service in Bay County, where Michael made landfall.

Over the last 48 hours, both Scott and CFO Jimmy Patronis have criticized Verizon's slow recovery, and on Monday, Scott met with the company's senior vice president and chief network officer, Nicki Palmer.

"Verizon recently said in a press release that 98 percent of Florida has service," the governor's office press release said. "This statement, which includes customers in Florida that were hundreds of miles away from impacted areas, does not help Florida's law enforcement in Bay County and families communicate with loved ones in Panama City and does not help those needing medicine call their pharmacy in Lynn Haven."

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