• Government Apps Highly Susceptible to Cyberattacks
• BY: Government Technology   |   Nation   |   March 25, 2013
• A new report shows that Web apps used by the public- and private-sector continue to be vulnerable to attack.
• 1 Comments

• To Promote Health Exchanges to the Public, States Get Creative
• BY: Dylan Scott   |   March 2013
• As many as 20 million Americans are supposed to enroll in the online marketplaces and purchase health insurance this year. But many people still aren't aware that the exchanges even exist.

• Management Fads That Make a Difference
• BY: Jonathan Walters   |   March 2013
• New management tools are a dime a dozen and often just old strategies with fancy new names. But a few do make measurable differences.
• 3 Comments

• How Two Princetons Became One
• BY: Feather O'Connor Houstoun   |   February 27, 2013
• Taking advantage of a state law encouraging local-government consolidations, the two New Jersey municipalities found a path that other places might follow.

• Giving Citizens Numbers They Can Understand
• BY: Mark Funkhouser   |   February 25, 2013
• 'Citizen-centric' financial reporting is a way for governments to improve transparency and accountability. It isn't hard, so why aren't more jurisdictions doing it?
• 5 Comments

• Performance-Based College Funding is Coming Stateside
• BY: Dylan Scott   |   February 2013
• For years, states have dallied over pay-for-performance in higher education. In Britain, they've been doing it for decades.
• 1 Comments

• Giving Citizens the Tools to Grade Their Governments
• BY: Stephen Goldsmith   |   January 23, 2013
• Washington, D.C., is pioneering a system that takes performance and accountability to a new level.

• A TV-Inspired New Year's Resolution for Improving Government Services
• BY: Bill Bott   |   January 10, 2013
• Reality TV reveals the problems with government services, but how do we fix them?
• 2 Comments

• 'Homeless Bill of Rights' Proposed for California
• BY: McClatchy News   |   California   |   January 4, 2013
• The measure is sure to be controversial in cities such as Sacramento, which has battled for years over "tent cities" for homeless people, and San Francisco, where voters passed an ordinance barring sitting or lying on sidewalks.
• 2 Comments

• How Acting Like a Tech Entrepreneur Can Improve Government Services
• BY: Steve Towns   |   January 2013
• Letting the public test unfinished products saves agencies money and time.

• Barking Dogs and the Potluck Model of Government
• BY: Mark Funkhouser   |   December 6, 2012
• A city in California is working to move beyond the customer-service approach to government and engage citizens as problem-solvers.
• 2 Comments

• D.C. Uses Facebook to Grade Government Agencies
• BY: Brian Peteritas   |   District of Columbia   |   December 4, 2012
• Customer feedback on social media has become invaluable to private businesses in recent years. Now, cities like Washington, D.C., are turning to it to grade their agencies.
• 1 Comments

• Santa Claus and a Civics Lesson
• BY: Paul W. Taylor   |   December 2012
• A 115-year-old editorial on the existence of Santa Claus sheds light on the future of civics in America.

• Unarmed Civilian Officers to Aide New Camden County Police
• BY: McClatchy News   |   Camden, N.J.   |   October 22, 2012
• Next year, when a new county police force starts patrolling Camden, replacing an embattled city department, residents will see many new faces beyond the armed officers.