Director of Minnesota's Health Exchange Resigns
The embattled director of the state’s fledgling health insurance exchange resigned Tuesday amid mounting criticism of her leadership and the troubled rollout of the new health care program.
MNsure executive director April Todd-Malmlov left her $136,000-a-year post during a closed-door meeting with the program’s executive committee. The board named Scott Leitz, the state’s assistant commissioner of health care, to the newly created position of interim CEO while it conducts a national search for a permanent chief executive.
“MNsure must do better,” Leitz said. “If there are problems or mistakes, we will acknowledge them and fix them.”
Todd-Malmlov’s abrupt departure comes as thousands of Minnesotans scramble to enroll in the state’s online insurance marketplace by Jan. 1. The implementation of Minnesota’s program has gone more smoothly than in other states, but it still has been marked by countless technical glitches, delays and frustrated consumers. State officials hope the insurance marketplace will eventually serve 1 million Minnesotans, about one in five residents.
“The recent problems some have experienced with MNsure are completely unacceptable,” Gov. Mark Dayton said. “I am hopeful that this new leadership will lead to their swift resolution.”