Frequently Asked Questions

Answers to many of our most frequently asked questions can be found below. If you have a question regarding your subscription that is not answered here, please contact us and include with your inquiry the account number, current name, and mailing address for the subscription. We can be reached via email at subscriptions@governing.com, toll-free by telephone at 800-940-6039 x1319, by fax at 916-932-0870, or by mail at GOVERNING Magazine, 100 Blue Ravine Road, Folsom, CA 95630.


Your Subscription Account

How do I subscribe to GOVERNING magazine?

GOVERNING is a controlled circulation publication that is offered for free to a limited number of public officials who work directly for state and local governments. To subscribe visit: www.governing.com/subscribe.

How do I locate my subscriber number?

The subscriber number is a seven-digit number that appears above the name on your mailing label (see illustration above).

I'm moving. How can I change my address to make sure my subscription moves with me?

To change your address, please email subscriptions@governing.com. Write ADDRESS CHANGE in the subject line and include your subscriber number (your 7-digit account number can be found directly above your name on the mailing label), name, and your current and new address. If you prefer, call our toll-free customer service line at (800-940-6039 x1319.

How do I cancel my subscription?

To cancel your subscription, please email subscriptions@governing.com with your request. Write CANCEL in the subject line and include your subscriber number (your 7-digit account number can be found directly above your name on the mailing label), name, and address in the body of the message.

Can I change the name on a subscription?

If you are receiving a free subscription the name cannot be changed. We can cancel the current subscription, but the new subscriber must complete a new application. To subscribe visit: www.governing.com/subscribe.

Why do I have to keep filling out subscription forms?

To renew, our auditors require that our subscribers complete a renewal form each year. These demographic questions allow us to qualify you for a free subscription. These questions also assist our editors in better targeting the content of our magazine to our readership.

We only need you to complete a renewal form once a year. Unfortunately, sometimes subscribers are solicited more than once for renewal because responses are not received prior to new requests being issued. We apologize for the receipt of multiple requests. To avoid this, please complete a renewal form as soon as you receive one.

Are subscriptions to GOVERNING available outside the U.S.?

Print subscriptions are available to subscribers within the United States and Canada only. To start a free digital subscription please contact subscriptions@governing.com.

What if I received a damaged issue?

Damaged issues are replaced when requested within 90 days of the issue date. Send an email to subscriptions@governing.com. Include your subscriber number, name, and address and a replacement copy will be sent promptly.

What if I've missed an issue?

GOVERNING is mailed periodicals class on the first day of the month. Often magazines do not arrive until about the second week of the month. We will replace copies for claims made after the 10th of the month.

Missed issues are replaced when requested within 90 days of the issue date. Send an email to subscriptions@governing.com. Include your subscriber number, name, and address and a replacement copy will be sent promptly.


How do I request reprints?

Reprints of all articles (500 words minimum) are available. Please direct inquiries for reprints and licensing to Wright's Media: (877) 652-5295, sales@wrightsmedia.com.


Contact Us/General Information

How can I contact GOVERNING about my subscription?

If you have a question regarding your subscription that is not answered on this page, please contact us and include with your inquiry the account number, current name, and mailing address for the subscription. email: subscriptions@governing.com, Mail: GOVERNING Magazine 100 Blue Ravine, Folsom, CA 95630. Phone (toll-free): 800-940-6039 x1319, Fax: 916-932-0870

How can I submit a letter to the editor?

Please send your letters to the editor to GOVERNING magazine, 1100 Connecticut Ave. N.W., Suite 1300, Washington, DC 20036. You may also send an email to mailbox@governing.com.