11AM PT, 2PM ET
Duration: 1 hour
Governments at all levels are squeezed between increasingly tight revenues and ever-more demanding citizen expectations. The demand for services is on the rise – just as cities, counties, school districts, states, and federal agencies face sharp declines in property tax revenues, sales tax collections, and other sources of funds. How can we get a growing job done for less, without sacrificing the quality of our service?
The answer just might be advanced case management.
If you think case management is a completely solved problem, then it might be time for a second look. New approaches to this familiar discipline are reinventing government service delivery at all types of jurisdictions. From human services to law enforcement to general administrative agencies, there is real benefit from emerging best practices in this area.
Join GOVERNING and IBM for a live, interactive webinar on this important topic. You will learn:
Former Director of E-Government, State of Texas
Senior Fellow, Center for Digital Government
State of North Dakota
Michael D. Stevens
Senior Marketing Executive
IBM Software Group