December 8, 11-12PM PST
We all know that success in social service delivery matters more than ever. But do we have a real-time view of our performance across all programs? Can we act on that view to direct critical resources, remove roadblocks and improve our organizations?
Santa Clara County, California initially had challenges that affect many of us. Their Social Services Department was awash in data, but that data was locked in separate, stove-piped systems. It was impossible to get a clear and comprehensive view of the organization's overall performance. Santa Clara tackled the problem and provided a breakthrough example of best practice success for their colleagues around the nation.
Join GOVERNING and Santa Clara County on Wednesday, Dec. 8 at 2p.m. ET/11a.m. PT for a live, interactive webinar on this important topic:
You will learn:
Chief Information Officer, Social Services Agency
County of Santa Clara, California
Senior Fellow, Center for Digital Government
Former Director of e-Goverment, State of Texas
Principal Solutions Engineer