Right Servicing: An Innovative Approach to Social Program Management

 

March 20
9AM PT, 12PM ET
Duration: 1 hour

Date: Thursday, March 20, 2014
Time: 9:00 AM PDT | 12:00 PM EDT


Managers of social programs are under pressure to meet the rapidly evolving needs of individuals and communities, while dealing with increasing budget constraints at the same time. What can governments do to deliver more effective and efficient social programs?

Join GOVERNING and IBM to find out what it takes to ensure better social outcomes for people and communities, by using a differential service response that’s calibrated to the individual needs or wants of citizens and their families. Also, get an in-depth guide that can help you deliver fairness and more value from all of your social programs!

On this interactive webinar you will learn:

  •     How to meet the complex needs of people who may be under serviced in current business models
  •     Ways to make it easier for people who are low risk and over serviced to access the benefits and programs they need
  •     How to manage risk and provide sustainable social programs while supporting economic growth


SPEAKER:
Martin Duggan, Director
Strategy and Market Development
IBM Cúram, IBM Industry Solutions    


For questions or more information, contact:
Katie Howard
Registration Coordinator
800-940-6039 ext. 1421
khoward@governing.com

Sponsored By:
IBM