America’s Critical Caseload: Innovation and the Future of Health and Human Services in State and Local Government

November 29
Duration: 1 hour

 There has never been a more turbulent time in health and human services in state and local government. The same long and deep recession that has dramatically driven down tax revenues for these governments has sent into their public assistance programs millions of people who never thought they’d need food stamps or welfare.  Add to the mix the Supreme Court decision on the Patient Protection and Affordable Care Act (PPACA), which dramatically expands Medicaid and you have a situation that is incredibly complex and volatile.

Join the Governing Institute and the Center for Digital Government as we present a live webinar on our findings regarding the need for a resource for leaders as they grapple with increasing caseloads and fewer workers, and look to technology to help remedy these issues.  

At this event we will address four vital reasons to modernize HHS delivery including:

  • Service collaborations, featuring the multi-state START program
  • IT System replacement
  • Financing models
  • Procurement

Hear from local government speaker, Kelly Harder as he discusses the need for a social services framework that moves from regulatory and compliance to getting ahead of the problem and allows public agencies to “see the face, not the case”. 


Paul Taylor


Kelly Harder
Director, Community Services Division
Dakota County Minnesota Community Services Administration

Sandy Dugan
Department of Human Services
Child Welfare and Self Sufficiency Field Services

For questions or details, contact:

Jeremy Smith
Registration Coordinator
800-917-7732 ext. 1402

Sponsored by: