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Managing Technology 2010

Mar. 17 - 18, 2010 | Sacramento, CA

Wednesday, March 17, 2010

12:45-1:00 p.m.    

Welcome to the Conference

Fred Kuhn, Publisher, GOVERNING

Steve Cohn, Councilmember, City of Sacramento

1:00-1:30 p.m.    

Keynote Address

1:30-2:30 p.m.    

Historic Moments, Historic Deeds

David Kennedy

Stanford History Professor Emeritus
and author, Freedom From Fear


Stanford History Professor David Kennedy, Pulitzer Prize winning author of Freedom from Fear, sees parallels between the Great Depression of the last century and the Great Recession from which we are now recovering, but cautions that we risk drawing the wrong lessons and missing the bigger point. Kennedy contends that there are rare historic moments that give government the opportunity to do big and important things. They are not to be missed, and one of those moments may be right now.

2:30-2:45 p.m.    


2:45-3:45 p.m.    

Making History on Our Own Terms: Plenary Response Panel

David Adkins, Executive Director, The Council of State Governments

Graham Richard, Former Mayor, City of Fort Wayne, Indiana

Tom Sheehy, Acting Secretary, State and Consumer Services Agency, State of California

Moderator: Todd Sander, Director, Digital Communities Program, e.Republic

A moderated panel of public sector visionaries will respond to the Kennedy speech. Drawing on their own experiences, speakers will comment on decision-making when the right long-term decision is at odds with the short-term expedient change. This panel will explore the bold decisions necessary for leadership in challenging times.

4:00-5:15 p.m.

Breakout Sessions    

Culture Change

Doing things differently, saving more money and creating efficiencies are today's themes in the public sector. This session will offer a couple different perspectives including information about the "results-only work environment" championed by Best Buy. ROWE is a new management philosophy based on the idea that the way to increase productivity is to give employees complete control over their time.

Kara Terry, ROWE Project Manager, HSPHD, Hennepin County, Minnesota

Harold Tuck, CIO, San Diego County

Deb Truesdell,
Manager, HSPHD ROWE and Telework, Hennepin County, Minnesota

Moderator: John Buntin,
Staff Writer, GOVERNING

Cloud Computing

Beyond the hype of "cloud computing" lies a sophisticated, affordable strategy to manage the ever-increasing amounts of data and information housed within government agencies.

Kevin Crawford, Assistant City Manager, City of Los Angeles

Steve Fletcher,
CIO, State of Utah

Randi Levin, CIO, City of Los Angeles

Moderator: Josh Goodman,
Staff Writer, GOVERNING

MMIS: Surprise Opportunities for Medicare/Medicaid Information Systems

With demand for state-supported health care at an all-time high, how can states plan for their systems to support required reporting, eligibility and fraud abuse? Arizona will share an innovative collaboration model with Hawaii whereby Arizona supports Hawaii’s MMIS system.

Otto Doll, CIO, State of South Dakota

Dan Lippert, Applications Manager, Arizona Health Care Cost Containment System, Arizona

James Wang, CIO, Arizona Health Care Cost Containment System, Arizona

5:15-6:30 p.m.    

Welcome to Sacramento and Reception

Thursday, March 18, 2010

7:45-8:30 a.m.    

Roundtable Discussions and Continental Breakfast

8:30-10:15 a.m.

Opening Keynote

The Honorable Gary HerbertThe Honorable Gary Herbert
State of Utah



Utah's governor will open Thursday's conference sessions with a keynote address about how Utah has come to be one of the most recognized states in the nation for service and government innovation.
Rounding an Historic Corner

David Clark, Speaker of the House, State of Utah

Steve Fletcher, CIO, State of Utah

John Nixon, Executive Director, Office of Planning and Budget, State of Utah

Moderator: Cathilea Robinett, Executive Vice President, Center for Digital Government

Many states are using the economic lull as a time to reflect and plan for government delivery in the years ahead. This case study panel is presented by those who are boldly leading Utah with innovative programs and policy. They will share key components of their strategic vision and how they are planning for delivering 21st century government. Utah has led the nation in innovative policy from its four-day workweek to over 750 online government services. The executive leadership has carefully tied economic policy to workforce planning right on down to a kindergarten classroom. An annual $424 million IT budget supports the state.

10:15-10:45 a.m.    

Networking Break

10:45 a.m.-12:00 p.m.

Breakout Sessions    

Transformative Models

Colorado's Gov. Bill Ritter is leading one of the largest transformational government programs in the nation: Streamlining process by embracing organizational and cultural change. Pennsylvania has also transformed many government service areas to streamline public safety, health and human services, environmental planning and general government operations.

Micheline Casey, Chief Data Officer, Governor's Office of Information Technology, Colorado

Mike Locatis, CIO, State of Colorado

Naomi Wyatt, Secretary of Administration, Commonwealth of Pennsylvania

Moderator: Karen Jackson,
Deputy Secretary of Technology, Commonwealth of Virginia

Preventing Data Loss

Two experienced CISO's will share five big ideas to help government leaders effectively manage data loss.

Christopher Ipsen, CISO, State of Nevada

Mark Weatherford, CISO, State of California

Tax Systems

Modernizing tax systems, creating efficiencies and stabilizing revenue projections will be the focus of this expert panel. Each speaker will offer a unique perspective about what it means to overhaul state tax systems.

Sharon Kitchens, Assistant Commissioner for Tax, Office of Technology, Commonwealth of Virginia

Marlene White, Administrator, California Franchise Tax Board, Technology Services Division

Moderator: Selvi Stanislaus, Executive Officer, California Franchise Tax Board

12:00-2:00 p.m.    

Lunch and Speaker

2:00-3:15 p.m.

Breakout Sessions    

Improved Service

Doing things better begins with an assessment of the current strengths and shortcomings. State and local leaders everywhere are calling for efficiencies through restructuring processes. This panel showcases big thinking from a local and state government perspective.

Don Edwards, Assistant Agency Director, Alameda County Social Services

Ken Theis, CIO, State of Michigan

Moderator: Anna Brannen, CIO, California Board of Equalization

Protecting Personal Records

What are the latest strategies from a policy, implementation and technical perspective regarding the protection of personal information? How can systems keep pace with increased capability to track information and an increase in volume of records? How do we keep policy flexible enough to manage the exponential amounts of data that government protects?

Nick Macchione, Director, San Diego County Health and Human Services Agency

Robert Pittman, CISO, Los Angeles County

Moderator: Elizabeth Daigneau, Managing Editor, GOVERNING

Planning the Future for Your ERP Systems

Ken Rust, Chief Administrative Officer, City of Portland, Oregon

David Sundstrom, Auditor-Controller, Orange County, California

Moderator: Andrea Rohmann, CIO, Department of Rehabilitation and Corrections, State of California

Workforce Strategies

Fiscal pressure, energy prices and a younger workforce will be significant drivers for government workforce reinvention. This session will share strategies for building a strong workforce in this new government era.

Rex Facer, Associate Professor, Brigham Young University

Jeff Herring, Executive Director, Department of Human Resource Management, State of Utah

3:15-3:45 p.m.    

Networking Break

3:45-5:00 p.m.

Forging an Historic Future

Rob Atkinson, Founder & President, Information and Innovation Foundation

Representative Anton Gunn, State of South Carolina Legislature

John Della Volpe, Director of Polling, Institute of Politics, Harvard Kennedy School of Government

Moderator: Tod Newcombe, Editor, GOVERNING

Success for the road ahead has everything to do with managing technology. Beyond policy, how do we harness the technological capacity now interwoven in business, government, society and the economy? This panel will share insight to the future of what global, local and mobile hopefully can look like.


  • The Honorable Gary Herbert
  • Governor, State of Utah

  • David Kennedy
  • Stanford History Professor Emeritus


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