Oct 28 - 29, 2014


Day One: October 28, 2014
South American Foyer, 2nd Floor

A Changing Landscape


1:30 pm

Registration & Beverages


2:00 pm

Welcome Remarks

Zach Patton, Executive Editor, Governing

2:10 pm

Transformations and Transitions – A New HHS

A quiet, yet extremely important revolution has been taking place in how health and human services are delivered – prompted by powerful new technology, the emphasis on service integration in the Affordable Care Act, the spread of evidence-based practices and policies, and the widespread efforts to break down silos in funding and administration.  Yet, change is difficult for all involved and there are multiple obstacles that have been slowing down progress. At the same time, health innovations, new tools and technologies, are inspiring leaders to fundamentally reimagine longstanding approaches to health and human service delivery. This expert panel will look at the major changes that are underway in both health as well as human services, how viable they really are, and how significantly the ACA is changing the playing field as implementation efforts mature.
Chris Kardish, Staff Writer, Governing
Carol Backstrom, Program Director, Medicaid and Health System Transformation, National Governors Association Center for Best Practices
Susan E. Birch MBA, BSN, RN, Executive Director, Colorado Department of Health Care Policy & Financing
Joshua M. Sharfstein, MD, Secretary, Maryland Department of Health and Mental Hygiene

3:05 pm



3:15 pm

Partnerships for Social Impact

Introduction by Trent Haywood, M.D., J.D., Chief Medical Officer and SVP, Office of Clinical Affairs,
Blue Cross and Blue Shield Association

In an era of scarce resources, collaboration across agencies and sectors can help to drive productive policy change, generate increased resources, and bring new entrepreneurial tools and techniques to the public sector. Whereas, cumbersome and prescriptive procurement protocols are disposed to maintaining the status-quo, engaging new partners and the larger community is more likely to inspire innovation and change. Exciting new approaches like “entrepreneur in residence” (EiR) programs, social impact bonds, and open-procurement initiatives are some of the up and coming trends that allow jurisdictions to bring business partners and the civic community to the table. This panel will highlight opportunities and strategies for partnerships, generating resources, cross-sector engagement, and improved outcomes in the health and human services sector.
J. B. Wogan, Staff Writer, Governing
Nico Gomez, MBA, Chief Executive Officer, Oklahoma Health Care Authority
Tine Hansen-Turton, M.G.A., J.D., FAAN, FCPP, Chief Strategy Officer, Public Health Management Corporation
Trent Haywood, M.D., J.D., Chief Medical Officer and SVP, Office of Clinical Affairs, Blue Cross and Blue Shield Association (BCBSA)

4:15 pm

Health IT:  Harnessing Creativity for Better Health

Speaker:  Jacob Reider, M.D., Deputy National Coordinator, Health Information Technology, Department of Health & Human Services

Followed by Q&A with Mark Funkhouser, Ph.D., Publisher, Governing

5:00 pm


Day Two – October 29, 2014

What's Next?


8:30 am

Registration and Continental Breakfast


9:00 am

Overview of the Day

Zach Patton, Executive Editor, Governing

9:05 am

The Legislative Crystal Ball

Experts look ahead to the 2015 legislative sessions, the bills likely to be introduced across a number of states, their chances, and the continuing impact on HHS transformation. What are some of the most promising developments on the horizon? Where have legislatures fallen short of achieving meaningful policy change?
Richard Greene, Senior Fellow, Governing Institute
Clarence E. Anthony, Executive Director, National League of Cities
Dan Crippen, Executive Director, National Governors Association
Emilia Istrate, Ph.D., Research Director, National Association of Counties

10:00 am



10:15 am

Better Outcomes: How do we know what works?

New approaches to health and human service delivery are abundant. But across the board, the emerging question is, how can governments use data and evaluation techniques in order to determine which efforts have shown the clearest signs of success? How can data be best integrated to analyze both needs and the impact of government services? This panel will explore promising developments and new ways for turning measures on health and social wellbeing into blueprints for action.
Katherine Barrett, Senior Fellow, Governing Institute
Reggie Bicha, Executive Director, Colorado Department of Human Services (CDHS)
The Honorable William A. Hazel, Jr., M.D., Secretary of Health & Human Resources, Office of Governor, Commonwealth of Virginia
Matthew Klein, Mayor's Office of Operations, New York City; Senior Advisor for Service Innovation & Executive Director, Center for Economic Opportunity
Alisoun Moore, Director, Healthcare Strategy and Development, LexisNexis

11:15 am

Living Well San Diego:  A Model for Data-Driven Community Transformation

Nick Macchione, F.A.C.H.E., Director and Deputy Chief Administrative Officer, Health & Human Services Agency, County of San Diego, California
Followed by Q&A with Zach Patton, Executive Editor, Governing

12:15 pm



1:15 pm
Afternoon Sessions: Reimagining Health & Human Services

A View From the Front Line

Much of the dialogue on Health and Human Services is focused on high-level policy considerations; the need to deploy reforms and modern tools in the face of new challenges, such as chronic illness, an aging population, and concerns about poverty and social welfare. However, not enough attention is typically devoted to the frontline workforce, who is a vital but often overlooked part of the health and human services delivery system. Frontline workers, such as long-term care providers and social workers, are on the nexus of the changing HHS landscape and the efforts of streamlining and integrating health and human service programs. This session will provide a view from the front line: Our panel will share insights on reforms and best practices as they play out in the real world and reflect on promising new developments and the improvements that are still needed.
Jonathan Walters, Senior Editor, Governing
Nilesh Kalyanaraman, M.D., FACP, Chief Medical Officer, Health Care for the Homeless, Baltimore, Maryland
Patricia L. Rideout, Director, Cuyahoga County Division of Children and Family Services


2:10 pm

Networking Break


2:30 pm

Reimagining HHS

This program has explored some of the major reform efforts and transformations under way in the health and human services arena, and the ways in which new policies, performance metrics, and technologies are empowering meaningful improvements in the efficiency and quality of our HHS systems. However, more profound and comprehensive change is still needed in order to ensure HHS programs that are sustainable and provide broader access and better outcomes. This will require leaders to rethink traditional models and policies. Experts advocate for more holistic approaches, expanded application of technologies, and a continued move toward integrated and managed care. Our final panel will explore how leaders have been re-imagining HHS: from systems-thinking and community-level strategies to telemedicine and other innovations. We will also address potential challenges that come with these modern approaches, such as concerns about fraud, and the tools to mitigate such risks. 
Zach Patton, Executive Editor, Governing
Gary Capistrant, Senior Director, Public Policy, American Telemedicine Association
Brooks Daverman, Director, Strategic Planning and Innovation, Division of Health Care Finance & Administration, State of Tennessee
Peter McDonald, Director of Business Development, Experian Public Sector

3:30 pm

Closing Keynote

“Where do we go from here?”

Tracy L. Wareing, Executive Director, American Public Human Services Association
Followed by Q&A with Mark Funkhouser, Ph.D., Publisher, Governing

4:30 pm