May 18, 2015




Monday, May 18


8:30 am 

Registration & Continental Breakfast


9:00 am 

Welcome Remarks

Cathilea Robinett, Executive Vice President, Governing


9:05 am 

Opening Keynote: Michigan’s “River of Opportunity”: A Focus on People Not Programs

Moderator: Cathilea Robinett, Executive Vice President, Governing
The Honorable Rick Snyder, Governor, State of Michigan


9:45 am 

Shaping the Future: Livable Communities - Creating Great Cities in Michigan 

Rebecca Ryan, Owner, Next Generation Consulting & Resident Futurist, Alliance for Innovation 


10:30 am  



11:00 am

CONCURRENT SESSIONS:  Livable Communities

Financing Infrastructure
With the Federal Highway Trust Fund running on empty, states across the country are pressed to secure alternative sources for infrastructure funding to be able to maintain and repair America’s ailing roads and bridges. In Michigan, “Proposal 1,” a ballot measure to increase sales tax hike to boost road funding by an estimated $1.2 billion per year, was defeated by the voters in a special election on May 5. This session will provide a debrief on “Proposal 1” and discuss the unmet infrastructure needs that prompted the effort. The panel will also explore innovative funding sources as well as other finance mechanisms for the road ahead.
Moderator: Dan Vock, Staff Writer, Governing
Jeffrey Jenks, Commissioner, City of Huntington Woods, Michigan
Brian T. Pallasch, CAE, Managing Director, Infrastructure Initiatives, ASCE
Kirk T. Steudle, Director, Michigan Department of Transportation
The Honorable Nathan Triplett, Mayor, East Lansing, Michigan

Healthy Populations

The proliferation of data and a growing focus on metrics and performance-based approaches are transforming the field of health and human services. Facing an aging demographic, new health threats and expensive drugs, and continuously rising healthcare costs, there is acute pressure to develop programs that can deliver better outcomes at lower cost. There is also growing understanding of the interconnectedness between health issues and social factors and the need for more integrated approaches to address both. This session will provide an update on how the Affordable Care Act and Medicaid are being leveraged to facilitate the convergence of health and human services and to promote innovative programs and measurable results. The panel will address Michigan’s new “River of Opportunity” initiative and the benefits and barriers to reimagining HHS with a focus on people rather than on programs.
Julia Burrows, Director, Governing Institute
Tim Becker, CPA, Chief Deputy Director, Department of Community Health, State of Michigan
Kathy Dalton, MPA, Ph.D., Subject Matter Expert, Unisys
George J. Miller, B.S., M.A., Director, Oakland County Department of Health and Human Services, Michigan

Safe & Resilient Communities

Modern technology and surveillance mechanisms deliver unprecedented amounts of data to public safety agencies. Crime mapping and other tools facilitate faster emergency responses and improved prevention efforts. Yet jurisdictions often lack the technical platforms and frameworks needed for effective coordination among residents, first responders, and security infrastructure. Sharing information is the driving force in getting stakeholders and government agencies to collaborate and develop more integrated security approaches. However, besides structural hurdles, privacy and transparency issues raise serious policy concerns. This panel will highlight trends and innovations in crime prevention, traffic safety, and emergency management. What are the principal barriers to achieving greater effectiveness and efficiency? How are public safety leaders expanding the security awareness of their communities and how can jurisdictions improve operational effectiveness and resiliency in a time of crisis?
Mark Funkhouser, Ph.D., Publisher, Governing
David Behen, Director Dept. of Technology, Management & Budget and CIO, State of Michigan
Billy L. Hattaway, P.E., District Secretary, Florida Department of Transportation
Captain Chris A. Kelenske, Deputy State Director, Emergency Management & Homeland Security, Michigan State Police
David M. Rahinsky, Chief of Police, City of Grand Rapids, Michigan

Engaging the New Citizen: Community and Social Media-Based Approaches

Rapidly evolving technologies create new opportunities as well as new demands for governments. Through social media, virtual communities, mobile devices and apps, wearable technologies, and the sharing economy, the digital revolution is transforming civic society. The new pace and modes of communication and exchange challenge governments to get more creative and innovative as they seek to connect with and engage their citizens. There is pressure on governments to catch up and to provide services at an on demand pace. At the same time, technology is a powerful tool for jurisdictions to reach and communicate with their citizens. In this session, civic tech experts will discuss how governments can effectively utilize social media based approaches to better serve their communities. We will also explore challenges of leveraging the governance around those new technologies.
Zach Patton, Executive Editor, Governing
Mike Brownfield, Deputy Director of Strategy, Office of Governor Snyder, State of Michigan
Garlin Gilchrist II, Deputy Technology Director for Civic Community Engagement, City of Detroit, Michigan
Patrick Moore, Regional Accounts Manager, State of Michigan, GovDelivery


12:00 pm 



12:45 pm  

Luncheon Keynote: I Learned About Leadership in 2nd Grade - I Hope It Wasn't Too Late!

Moderator: Cathilea Robinett, Executive Vice President, Governing
Peter Hutchinson, Management Consulting Strategy Lead, State, Provincial and Local Government Health and Public Service, Accenture


1:30 pm 

Empowering the Future - Emerging Leadership for Today and Beyond

Introduction: Julia Burrows, Director, Governing Institute
Scott C. Syphax, President and CEO, Nehemiah Corporation of America


2:15 pm 



2:45 pm 

CONCURRENT SESSIONS:  Reinventing Michigan

Financing the Future

This session will discuss innovative programs, partnerships, and funding strategies for economic development and community investment. Speakers will highlight local initiatives to hire the structurally unemployed, examine housing as a catalyst for urban revival and explore ways to increase the flow of capital to underserved urban and rural areas for job growth and community development. With a wealth of perspectives from Michigan and beyond, the panel will share practical insights and useful strategies for implementing public-private investment for urban revitalization.
Mark Funkhouser, Ph.D., Publisher, Governing
Jane L. Campbell, Director of Washington office for Advocacy, National Development Council and former Mayor, City of Cleveland, Ohio
Mike Finney, Senior Advisor for Economic Growth, Governor Rick Snyder’s Executive Office
Scott Syphax, President & CEO, The Nehemiah Companies

Data Ready: What Every Government Employee Needs to Know

State governments and their local jurisdictions collect and process an unfathomable amount and variety of information. “Big data” is key in allowing agencies to evaluate programs and investments and set performance-based funding priorities. The increased availability and scrutiny of data also raises public demands for greater access to information, financial transparency, and government accountability. This puts pressure on jurisdictions to put in place the systems and technology needed to ensure accuracy, integrity, and accessibility of data. Additionally, using all that information effectively also hinges on government’s ability to define a shared vision and set standards of performance. Our panel of state and local data experts will illustrate the power of data and how governments can better tap into its potential. The session will also address growing privacy and cyber security concerns and what all government employees need to know to help avert potential threats.
Moderator: Zach Patton, Executive Editor, Governing
Erica Raleigh, Director, Data Driven Detroit (D3)
Zak Tomich, Director, Enterprise Information Management, Michigan Department of Technology, Management & Budget, State of Michigan
Michael Tosh, Director US State and Local Public Sector, PwC

Education: Newborn to Lifelong Learner

In Michigan and across the U.S., demographic shifts, labor market dynamics, and overall economic trends require that workforce development programs and education policy be adapted to new realities. With an aging workforce – one of four Michiganders will be over 60 by 2030 – the state anticipates a shortage of skilled workers. Workforce development and education must focus not only on matching workers to existing jobs but on preparing the next generation for future job market needs. While some leaders call for more focus on skilled trade and career technical training, others emphasize that the future economic viability of the state rests on attracting high-tech, high-skill industries; on getting graduates to stay in Michigan. For governments, the challenge is attracting college-educated millennials to go into public service. Our panel of workforce development and education experts will discuss innovative programs, such as partnerships with industry and digital learning platforms, to help expand access to job training, college education, and continued learning opportunities.
Dan Vock, Staff Writer, Governing
Steve Arwood, Director of Talent and Economic Development & CEO, Michigan Economic Development Corporation
Karen McPhee, Senior Advisor for Education, Office of Governor Snyder, State of Michigan
Scott Menzel, Superintendent, Washtenaw Intermediate School District, Michigan
Leslie Wilson, CEO, One-to-One Institute

Increasing Capacity for Michigan Case Workers

In a turbulent environment of economic upheaval, complex social challenges and shifting demographics, human services organizations have a twin mandate – to help individuals in crisis while guiding families and communities into self-sufficient and sustainable futures. To achieve these goals, they must take action now to improve their capacity to deliver efficient and effective services over time.  Discussion will include the benefits of automated processes, mobile technology that can provide workers with a holistic view of how to improve their day to day operations, business process improvements that help organizations to develop and track the right outcomes, and lastly, a framework* that enables organizations to focus on improving capability and capacity. 
This session will explore the options available to case workers to increase their capacity and enhance the service experience for clients. 
 *This framework is based on the Human Services Value Curve (HSVC).  The HSVC was developed by Accenture in conjunction with the Technology and Entrepreneurship Center at Harvard and Leadership for a Networked World and the American Public Human Services Association and is a framework for describing a human services organization’s journey through transformation toward maturity.
Introduction:  Julia Burrows, Director, Governing Institute
Speaker: Debora Morris, Global Lead, Integrated Social Services, Accenture


3:45 pm 

Closing Keynote: Innovating for a Better Faster Cheaper Government

Professor Goldsmith will address the ways that civic leaders can use innovative practices to create better, faster and cheaper governments. He will discuss tools and solutions to make governments more responsive and produce public value.
Speaker:  Stephen Goldsmith, Daniel Paul Professor of the Practice of Government and Director, Innovations in Government Program, Harvard Kennedy School


4:30 pm  

Closing Remarks

Cathilea Robinett, Executive Vice President, Governing


4:35 pm