A Special Pre-Conference Executive Forum (Space Limited)

This in-depth session is designed to allow directors of leading 311 systems to share their thoughts and experience with each other and representatives of jurisdictions that are seriously considering implementing or expanding their use of such systems. Discussion will explore lessons learned in launching 311 systems, managing their growth, developing key capabilities, and responding to and planning for the trends affecting their future.

PRACTITIONER PANELISTS:

Joe Morrisroe,
Deputy Commissioner, New York City Department of Information Technology and Telecommunications

Phillip Hampton,
Director, 311 City Services, Chicago

Brenda Jeffs,
Manager, Customer Service Center, Oshawa, Ontario, Canada

Kimberly Laney,
Director, Office of the City Manager/CharMeck 311, Charlotte-Mecklenburg County, North Carolina

FACILITATORS:

John Dejung,
Director of 911/311 Minneapolis

Elder Witt, Deputy Publisher, GOVERNING

WELCOME TO THE CONFERENCE

Beth Bronder,
Publisher, GOVERNING

Gopal Khanna,
Chief Information Officer, Minnesota, and President, NASCIO

The American Recovery and Reinvestment Act requires that all agencies handling these funds provide a high level of accountability and transparency for their use. How are state and local finance and technology officials working to comply with these new requirements? What have they learned so far? What models are emerging?

Tom Hanson,
Commissioner, Minnesota Management and Budget

Gopal Khanna,
Chief Information Officer, Minnesota, and President, NASCIO

Mark Testoni,
President, SAP Public Services

Richard Thompson,
Chief Information Officer, State of Maine

Scott Pattison,
Executive Director, National Association of State Budget Officers, Moderator

Randy Johnson,
County Commissioner, Hennepin County, Minnesota

A Conversation with Governor Pawlenty:
Implementing New Technologies and Innovations in Government

The Honorable Tim Pawlenty,
Governor, State of Minnesota

WIRELESS MINNEAPOLIS: A BUSINESS MODEL THAT WORKS

Lynn Willenbring,
Chief Information Officer, City of Minneapolis

REALITY CHECK: IT CONSOLIDATION

Michael Locatis,
Chief Information Officer, State of Colorado

Kenneth Theis,
Chief Information Officer, State of Michigan

Otto Doll,
Chief Information Officer, State of South Dakota

Ellen Perlman,
Staff Writer, GOVERNING, Moderator

HEALTH IT: LESSONS FROM THE LEADERS

Theresa Cullen, MD,
Chief Information Officer, Indian Health Service, US Department of Health & Human Services

Marsha Zimmerman,
Clinical Director, Electronic Health Records, Hennepin County Medical Center

COST-EFFECTIVE SECURITY: MAKING THE CASE

Dan Lohrmann,
Chief Technology Officer, State of Michigan

Chris Buse,
Chief Information Security Officer, State of Minnesota

FEATURED SPEAKER

LEVERAGING NEW TECHNOLOGIES FOR GOVERNMENT’S BENEFIT

Chris Vein,
Executive Director, Department of Telecommunications and Information Services, City and County of San Francisco

Introduction by
Richard McKinney,
Government Technology Advisor, Microsoft

SPONSORED BY MICROSOFT

MANAGING IN GOVERNMENT’S NEW (FULL-TIME, ONLINE, INTERCONNECTED) WEB 2.0 WORLD

Jack Pond,
Chief Information Officer, Montgomery County, Pennsylvania

Teri Takai,
Chief Information Officer, State of California

Thomas Jones,
Deputy Chief Technology Officer, District of Columbia

Karl Cunningham, Head, eGovernment Branch, Ministry of Government Services, Ontario*

Ellen Perlman,
Staff Writer, GOVERNING, Moderator

STAYING CONNECTED IN A CRISIS

Rocco Forte,
Emergency Management Director, City of Minneapolis

BUILDING SUCCESSFUL PUBLIC-PRIVATE PARTNERSHIPS

Joe Fleckinger,
Deputy Director of Information Technology, Office of State Finance, State of Oklahoma

Caroline Rapking,
Vice President, U.S. State and Local Government, CGI

Kyle Schafer,
Chief Technology Officer, West Virginia

Scott Vogel,
Vice President and General Manager, Unisys

Lynn Willenbring,
Chief Information Officer, City of Minneapolis

Mark Stencel,
Executive Editor and Deputy Publisher, GOVERNING, Moderator

Governor Jennifer Granholm, State of Michigan (appearing by video)

Kenneth Theis,
Chief Information Officer, State of Michigan

Leon E. Hank,
Chief Administrative Officer, Michigan Department of Transportation

Dan Lohrmann,
Chief Technology Officer, State of Michigan

Mayor Rick Baker,
St. Petersburg, Florida

John Coleman,
Sustainability Director, Fayetteville, Arkansas

Stephen Fletcher,
Chief Information Officer, State of Utah

John Gillispie,
Chief Operating Officer, Iowa Information Technology Enterprise

Richard Morgan,
Austin Energy Green Building Manager, Austin, Texas

Mark Stencel,
Executive Editor and Deputy Publisher, GOVERNING, Host and Moderator