From the Internet of Things to predictive analytics to artificial intelligence, a host of cutting-edge technology innovations appear destined to redefine the role of government. Robots, for example, could help governments design better services, while cognitive software applications are already fueling exponential changes in medical research.
But the rate of technological change also raises important questions about the ability of government agencies to adapt. The trend toward "made-for-me" service delivery and citizen-led co-creation is likely to stress the capabilities of many governments, for example. As Jack Welch, then CEO of GE, famously said, "If the rate of change on the outside exceeds the rate of change on the inside, the end is near."