We pay an inordinate amount of attention to the price or cost of government. It's time to transition the discussion to the value of government. Governments that provide the consumers of their services--their citizens, businesses and residents--with a satisfying consumer experience also go a long way toward creating a sense of place, that all-important feeling of connection and belonging so central to a community's well-being.
As democratic institutions, governments are responsible for delivering services and programs in an equitable manner and for creating social goods--public safety, infrastructure, education--that individuals otherwise would be unable to achieve on their own. But progressive leaders also recognize that ours is increasingly an experience-based economy.