In the past three years, states and cities have brought in billions of dollars in additional user fees. But there are pitfalls to this form of revenue boost.
When management meets politics, management is generally the loser. What can policymakers do to heighten the chances that a reform will, at least, be given the opportunity to succeed or fail?
Instead of simply preselecting private- or public-sector employees, managed competition means projects can be put out for bid with both groups competing for work.
Less than a decade after the state enacted its first real performance measurement plan, it -- like a number of other similar programs in the states -- has fallen on hard times.
The average citizen isn’t interested in government-tracked measurements. But if it’s results-based data that directly affects their lives, they might be.
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