Over the coming months, I will spotlight some of the best and brightest ideas generated by our nation's mayors, county executives and other government leaders. We will examine the critical qualities, including leadership, tenacity and creativity, that enabled these leaders to transform government services.
Downtown universities, writes Frank Fairbanks, create quality jobs, improve the quality of life in the broader central city, provide new cultural venues and create a positive street environment.
When implementing a "stat" program, writes Stephen Goldsmith, new officials would be well advised to focus on truly big issues with the goal of turning "performance" into public value.
Struck by how many "stat" programs fail to appreciate some of the core principles of the strategy, Robert D. Behn identifies the five big errors he routinely encounters in such programs.
Breaking down the larger customer population into subgroups that share similar characteristics allows organizations to service the unique needs of each group more efficiently and effectively, writes William D. Eggers.
With electronic infrastructure now so widely available, writes Jerry Mechling, the next step for government is reorganizing, re-allocating and redefining agencies and functions.
Spearheaded by the mayor, Seattle has successfully reduced government carbon dioxide emissions and fossil fuel consumption. These achievements, writes Stephen Goldsmith, are the result of a provocative leader.
If the public sector has lost its appeal to new generations, writes Feather O'Connor Houstoun, then surely its reinvention should be approached with an opportunistic mindset.
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