What I learned from the 1960 flick, writes Bob Stone, is the distinction between law and ethics. Law requires obedience to the enforceable, while ethics requires obedience to the "unenforceable."
Unlike the private sector, the public sector is accountable to multiple stakeholders with different priorities. John D. Donahue provides guidance on managing these competing demands.
When public employees ask the question "what is in it for me," they are evaluating what the change requires from them. Russ Linden provides insights in to how to manage the process of change.
In nearly every state across the country, families are being forced from their homes, and the American dream of homeownership is turning into a nightmare. Well before the current crisis, Boston Mayor Thomas M. Menino made preserving and creating affordable housing a priority.
Even those organizations doing some of the most creative work in government haven't necessarily created a culture of innovation, writes William D. Eggers. So how does government innovate more consistently?
Since 1994, the Center for Performance Measurement, created by ICMA, has helped participating jurisdictions improve the effectiveness and efficiency of their public services through the collection, analysis and application of performance information.
Transforming cities into competitive hubs for economic growth is a top priority for our nation's mayors. Yet, the traditional "firm chasing" and incentivizing efforts frequently fall short. This week, I welcome guest authors Ed Glaeser of the Harvard Kennedy School of Government and Robert Litan of the Kauffman Foundation to address this issue.
A well-framed goal has tremendous power in driving government accomplishments to new heights. So, asks Shelley Metzenbaum, what makes some goals effective performance drivers and others ineffective?
All the measurements and accountability sessions in the world can miss the boat, writes Feather O'Connor Houstoun, if they don't inspire the redesign of broken systems.
Bringing measures of performance to bear on matters of accountability is clearly a good idea. So, asks H. George Frederickson, how can we make modern applications of accountability viable?
Achievements of recent winners of Harvard's Innovations in American Government Award were recognized, in part, because they are readily transferable to other jurisdictions.
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