Indiana’s governor and D.C.’s transit agency got caught up in controversies after removing comments off their social media accounts. The takeaway? Public officials need to learn to keep their fingers off the delete button.
Government leaders across the country are stewards of extraordinary amounts of data. While the open data movement is sweeping through city halls and statehouses, making the data useful to citizens, developers, reporters and researchers will be what differentiates agencies seeking genuine transparency and citizen engagement.