Author Ken Miller

Ken is a national speaker and change agent for government. As founder of the Change and Innovation Agency and author of 3 books, he helps others have a maximum effect on how government works and how well it serves the public.

View Ken’s Bio

More by Ken Miller

We Don’t Make Widgets

Overcoming the Myths that Keep Government from Radically Improving.

The Change Agent’s Guide to Radical Improvement

Public Great Blog

GOVERNING Public Great is an online community, hosted by Ken Miller and Bill Bott, for change agents dedicated to helping government increase its capacity to do more good.

Find Out What’s Happening in Government

Impact How Well Government Serves the Public

This book reveals the tips, secrets, and strategies of working better with government

The house of government is broken, and it needs a serious makeover from top to bottom. In his latest book, management expert Ken Miller discusses how the processes of government became so complicated and inefficient – and how to start cleaning up the mess. With his typical irreverent and funny tone, Ken lays out the simple ways that public-sector leaders can tear down all the twisted, broken parts of government and rebuild it stronger, leaner and better equipped to help citizens. Full of clear, concise tips on increasing government’s capacity, Extreme Government Makeover is essential reading for everyone in government, from top-level executives to managers and employees on the front lines.

Order Now

What you’ll learn in Extreme Government Makeover

The one and only thing government needs to focus on to get out of this crisis
How government can perform its vital functions 80 percent faster, at less cost and with better quality
The DNA of government complexity and how we can genetically modify it
How to spot the “moldy” thinking that is making us all sick
How to get rid of 40 percent of your agency’s workload
How to find the hidden costs of government
What the next generation of customers and employees are going to do to your operations
Why technology isn’t the answer
Most importantly, you’ll learn a new way of seeing the work of government – and a better way to make that work great.

Videos

Advance Praise

"Ken Miller zeroes right in on the real reason why government is broken — and how to fix it. Written with humor and compassion, this book honors the people of government, giving us hope, courage and a thoroughly practical approach for making government work better and cost less."

Larisa Benson, Director of Performance Audits for Washington State

"The book is laid out in a logical and very readable format that makes you want to have a highlighter handy at all times. His writing style is not just informative, but motivating. You really want to roll up your sleeves and get started, even as you’re reading the book!"

Bill Leighty, former chief of staff to two Virginia governors

"Ken Miller certainly strikes a nerve in this provocative book. Here we sit in legislatures across the country, trying to find ways to force performance — while he’s turning conventional wisdom upside down and asking us to forge a new path."

Diana Urban, Connecticut State Representative

Order Now