• Tough Crowd
  • from Governing's Managing Technology Conference in Seattle Bill Gregoricus, a senior consultant in Tennessee's Office of State Planning and Policy, had an interesting--and somewhat disheartening--explanation ...
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  • Managing Expectations
  • from Governing's Managing Technology Conference in Seattle When I worked at the Big Belly Deli, I had a philosophy when someone called in a carry-out ...
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  • Debunking Conventional Lessons Learned
  • One of the mantras you keep hearing at this conference is how managing technology isn't really about about good technology, it's about good management. Or, as our publisher Peter Harkness likes to say, when it comes to IT, the focus used to be mostly on the "T." Now it's mostly on the "I."
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  • Children's Health Rankings: Some Surprises
  • There were few shocks in the Commonwealth Fund's first-ever state-by-state "scorecard" on children's health systems. Based on 13 criteria, the overall leaders were Vermont ...
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  • Gov. Christine Gregoire: The Importance of the "Why"
  • After an extremely interesting pre-conference session on city 311 systems, Governing's Managing Technology conference officially kicked off this evening with an address from Washington Gov. Christine Gregoire.
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  • Building a Better Mouse Trap
  • from Governing's Managing Technology Conference in Seattle Making Web sites and other electronic interfaces easier to use needs to be more than an aesthetic afterthought. ...
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  • 311 is not as easy as 1-2-3
  • So we just finished a special pre-conference session on city 311 systems, and some of the panelists cited a common problem: You set up this great 311 system, and then what happens? Other departments and jurisdictions want to horn in on your success without paying their fair share or doing the work!
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  • Emergency Rooms as a Measuring Tape
  • First it was Massachusetts and its stat on emergency room use: E.R. visits declined when the state's universal health insurance initiative fell into place. ...
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  • Straightening Up the Med Mal Mess
  • Doctors are flocking to Texas. The reason--or the explanation that's become the perceived wisdom--is caps on malpractice awards. Since 2003, when the state legislature imposed a ...
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About

Written and compiled by staff writers and editors, GOVERNING View is an on-the-ground, and sometimes behind-the-scenes, look at the topics we're covering in print and online. From notes on what's up in statehouses, county courthouses and city halls, to encounters with people, places and things, GOVERNING View is a window into the side of state and local government you don't always see.

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