from Governing's Managing Technology Conference in Seattle When I worked at the Big Belly Deli, I had a philosophy when someone called in a carry-out ...
from Governing's Managing Technology Conference in Seattle
When I worked at the Big Belly Deli, I had a philosophy when someone called in a carry-out order. I'd always lean toward overestimating the time that it would take to make a sandwich (telling the caller 20 minutes when I thought it would take 15), rather than underestimating the time. I figured that customers are never grouchy when their food is ready early, only when it's late.
I'm glad to find out that the same philosophy is alive and well in state government. The state of Washington has become the first state to develop an enhanced driver's license (complete with RFID, etc.) that doubles as a passport.
Since it takes a rigorous documentation check to get an EDL, you can't get one the day you apply. The state tells applicants that it will take two weeks for the EDL to arrive. However, Liz Luce, the director of the Department of Licensing, confided that often it takes just one week.
We invite you to discuss and comment on this article using social media.
GOP Health Bill Gets Support From 8 GOP Governors23 hours ago
Failed Equal Rights Amendment to U.S. Constitution Gets New Hope From Nevada23 hours ago
Blaming Racism and Sexism, Hawaii Lawmaker Leaves Republican Party1 day ago
Utah Governor Signs Nation's Strictest Drunk Driving Law1 day ago
California Passes Toughest Methane Emission Regulations in U.S.1 day ago
No Permit? No Problem. You Can Still Carry a Concealed Weapon in North Dakota.1 day ago