How to Apologize Like Tiger Woods
We all make mistakes. If it's a really big mistake (say, an unauthorized "hike along the Appalachian trail") and you're an ...
But how do you make a good apology, like Tiger Woods, and not a bad one?
In the latest issue of "The Jury Expert," consultant Beth Foley presents several suggestions, as well as an interesting discussion of what chastened elected officials are seeking when they step before the cameras.Foley's six key steps are the following:
- Acknowledge that you did wrong.
- Take responsibility for your actions.
- Acknowledge the impact your actions had on others.
- Apologize for having cause pain or done damage.
- Don't make excuses.
- Match the message with a humble demeanor and appropriate nonverbal communications.
And the notable success? Tiger Woods. (" Tiger Woods appeared embarrassed and ashamed in a public statement that lasted approximately 13 minutes. Though imperfect, his nonverbal communication overall and his saddened facial expressions were a clear indicator that he was sorry. ")
Join the Discussion
After you comment, click Post. You can enter an anonymous Display Name or connect to a social profile.
LAPD Criticized for Arranging Private Meeting for Mexican Murderer20 hours ago
Carl Heastie Will Be New York Assembly's Next Speaker20 hours ago
John Kerry Fined for Not Shoveling Snow at His Boston House20 hours ago
Pennsylvania Treasurer Resigns21 hours ago
The Week in Public Finance: Atlantic City, Volcker Rule Relief and Oil Worries23 hours ago
Arizona Copes with Measles Outbreak as Super Bowl Nears1 day ago