How to Apologize Like Tiger Woods
We all make mistakes. If it's a really big mistake (say, an unauthorized "hike along the Appalachian trail") and you're an ...
But how do you make a good apology, like Tiger Woods, and not a bad one?
In the latest issue of "The Jury Expert," consultant Beth Foley presents several suggestions, as well as an interesting discussion of what chastened elected officials are seeking when they step before the cameras.Foley's six key steps are the following:
- Acknowledge that you did wrong.
- Take responsibility for your actions.
- Acknowledge the impact your actions had on others.
- Apologize for having cause pain or done damage.
- Don't make excuses.
- Match the message with a humble demeanor and appropriate nonverbal communications.
And the notable success? Tiger Woods. (" Tiger Woods appeared embarrassed and ashamed in a public statement that lasted approximately 13 minutes. Though imperfect, his nonverbal communication overall and his saddened facial expressions were a clear indicator that he was sorry. ")
We invite you to discuss and comment on this article using social media.
DOJ Sends Warning to 9 Immigrant Sanctuaries2 days ago
Omaha Mayoral Race Stirs National Debate as DNC Endorses Anti-Abortion Democrat2 days ago
Florida Senator Resigns Over Racist, Sexist Insults2 days ago
How Cities and States Are Shielding Immigrants’ Data From Federal Officials2 days ago
Arkansas Carries Out First Execution Since 20052 days ago
FDA: States Can't Import Execution Drugs2 days ago