Zach Patton is a GOVERNING senior editor. He writes about a range of topics, including education, social policy issues, and urban planning and design. Patton is also the editor of GOVERNING's Management e-newsletter.
E-mail: zpatton@governing.com
Crime-fighting in New York City just got a whole lot tech-ier:
Mayor Michael R. Bloomberg, who built his fortune on innovations in information technology, announced a plan yesterday that will allow emergency 911 call centers and the popular 311 service line to receive digital photos and videos from callers.
The city will be the first in the nation to incorporate digital images into its 911 system, Mr. Bloomberg said, calling it a "revolutionary innovation in crime fighting."
Cool, right?
"If you see a crime in progress or a dangerous building condition, you'll be able to transmit images to 911, or online to nyc.gov ," the mayor said in his annual State of the City address. "And we'll start extending the same technology to 311 to allow New Yorkers to step forward and document nonemergency quality of life concerns, holding city agencies accountable for correcting them quickly and efficiently."
Zach Patton is a GOVERNING senior editor. He writes about a range of topics, including education, social policy issues, and urban planning and design. Patton is also the editor of GOVERNING's Management e-newsletter.
E-mail: zpatton@governing.com 
Written and compiled by staff writers and editors, GOVERNING View is an on-the-ground, and sometimes behind-the-scenes, look at the topics we're covering in print and online. From notes on what's up in statehouses, county courthouses and city halls, to encounters with people, places and things, GOVERNING View is a window into the side of state and local government you don't always see.