Blogging the Management Conference: Teaching a New Dog Old Tricks
At these management conferences -- and even more so at Governing's Managing Technology conferences -- you always hear a lot about management systems like enterprise ...
At these management conferences -- and even more so at Governing's Managing Technology conferences -- you always hear a lot about management systems like enterprise resource planning (ERPs). There's always a lot of talk about how a new streamlined system can revolutionize the way a city or state catalogs and uses its data.
But at a session yesterday, I heard someone put it an interesting way. Lynn Vellinga, the state accounting officer for Georgia, who has guided the state's implementation of a new ERP system, was talking about how it's not just the technology that can change things -- you've got to change the way your people are behaving.
Basically, if you don't change your business practices, you're still going to have exactly the same problems, regardless of your shiny new ERP.
Here's how Vellinga summarized it: "By switching technology but not changing the practices of your people, you can create a legacy system out of new technology."
Join the Discussion
After you comment, click Post. You can enter an anonymous Display Name or connect to a social profile.
Who Should Police Municipal Markets?1 hour ago
Some States Ease Privacy Concerns for Young Adults Still on Parents' Health Plan1 hour ago
Day After Oakland Bans Coal Exports, Developer Changes Tone2 hours ago
After Texas Ruling, Supreme Court Refuses Other Abortion Cases2 hours ago
D.C. Schools Chief Stepping Down, Leaving Legacy of Progress2 hours ago
ACLU, Cleveland Agree to Ease Protest Rules at GOP Convention3 hours ago