Recent Posts

• Stop Complaining and Do It!
• Posted By: Ken Miller |   July 9, 2009
• The three phases of any transformation
• 7 Comments

• Lean Government's Promise of Going 'Lean'
• Posted By: Ken Miller |   May 21, 2009
• It's the latest, busiest trend in government management. Just don't call it a fad.
• 8 Comments

• Running Business Like a Government
• Posted By: Ken Miller |   April 9, 2009
• There's a lot that government does right. The private sector ought to take a few notes.
• 2 Comments

• Free the Hostages
• Posted By: Ken Miller |   February 5, 2009
• Sure, governments are monopolies. But they don't have to act like it.

• Change the Lens
• Posted By: Ken Miller |   December 1, 2008
• An open letter to President-elect Obama (and all other new government leaders) on the best ways to improve government.

• The Crazy Cycle
• Posted By: Ken Miller |   September 1, 2008
• The crushing effects of backlog, and how the Golden Arches can help you avoid them.

• A Mug Full of Change
• Posted By: Ken Miller |   May 1, 2008
• Employees don't need another new mug with a catchy slogan. They need context.

• Competing Interests
• Posted By: Ken Miller |   April 1, 2008
• Toothpaste and taxes can teach us a lot about simplifying government for citizens.
• 1 Comments

• Profit-Sharing in Government
• Posted By: Ken Miller |   February 1, 2008
• Motivate your employees by giving them a stake in your success. Just don't try to do it with money.
• 1 Comments

• Greed is Good
• Posted By: Ken Miller |   January 1, 2008
• Making a profit doesn't always mean money. It can be a lot more important than that.

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• The Promise of Going 'Lean'
• Where Change Really Happens in Government
• What to do with the 'Flo's' of Child Protection
• Improving Management: A Story in Texts
• When Tragedy Strikes, Child Protections Hurt More Than Help

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Comments

• Improving Management: A Story in Texts
  
  "Greetings Bill and Ken. I really love your work and eagerly look forward to your posts...."
• What to do with the 'Flo's' of Child Protection
  
  "CPS workers are poorly trained, sulky and uncooperative low-level bureaucrats. Few are..."