• Integrating Service Delivery: Lessons from Other Countries
• Posted By: Jonathan D. Breul |   September 29, 2009
• Government reformers for years have been talking about creating citizen-centric services, organized around citizen needs, not around the convenience of bureaucrats. For years, it has...
• Categories: Technology

• Putting Citizens First
• Posted By: Stephen Goldsmith |   September 29, 2009
• The notion of organizing government services around customer needs has been around for a long time--but mostly in the form of a hoped for goal...
• Categories: Management and HR

• Information for Innovation
• Posted By: Stephen Goldsmith |   September 23, 2009
• Last week, Harvard Kennedy School through its Innovations in American Government Awards Program recognized a group of government programs for their contribution to the public...
• Categories: Networked Government

• Visualizing Food Safety: Seeing the Linkages in a Networked World
• Posted By: Zachary Tumin |   September 21, 2009
• "Light at the mouth of the cave," a senior state food safety executive murmured. He was watching Tim Wormus, an evangelist for Tibco/Spotfire's visualization...
• Categories: Innovation by Design

• Some Good News for a Change
• Posted By: Stephen Goldsmith |   September 14, 2009
• Anyone looking for inspiration would have found it at the Innovations in American Government Awards dinner, held tonight in Washington DC. I wish I could...
• Categories: Innovation by Design

• Six Public Innovations Honored
• Posted By: Stephen Goldsmith |   September 14, 2009
• Without innovation there is stagnation. While much of the media focus belongs to those public endeavors that belly-flop, the Ash Institute for Democratic Governance and...
• Categories: Innovation by Design

• Made in the Shade
• Posted By: John O'Leary |   September 14, 2009
• The latest article by Lynn Scarlett highlights something everybody can love -- an innovation that is not only good for the environment but saves money...
• Categories: Green and Lean
• 1 Comments

• A Watershed Event in Water Management
• Posted By: Lynn Scarlett |   September 14, 2009
• Across the nation, cities, counties and water districts want clean water, but they face a dilemma. Regulatory mechanisms and permits, usually directed at geographic governing...
• Categories: Green and Lean

• For Labor Day, a few words from organized labor
• Posted By: Stephen Goldsmith |   September 7, 2009
• In honor of Labor Day, we are happy to share with readers a column from Andy Stern, the president of the Service Employees International Union....
• Categories: Management and HR

• Making Government Cool Again
• Posted By: Andy Stern |   September 7, 2009
• In the final stretch of his campaign, President Obama, speaking at a forum on national service at Columbia University, said he wanted to "make government...
• Categories: Innovation by Design