• Email in the News
• Posted By: John O'Leary |   October 28, 2009
• In LA, the city has just signed a contract with Google to handle email for 30,000 city employees, a $7.25 million deal that is the largest of...
• Categories: Technology

• Making Sense From Information Overload
• Posted By: Jonathan D. Breul |   October 27, 2009
• A major complaint in many government agencies is information overload. How do you make sense out of all the data coming in, and then use...
• Categories: Management and HR

• Finding the Clarity
• Posted By: John O'Leary |   October 27, 2009
• If the data is buried in a computer, it doesn't do much good. Only when data is "mined" can actionable information emerge. In their article,...
• Categories: Management and HR

• Not Being There
• Posted By: Robert Knisely |   October 26, 2009
• Organizations - even Federal bureaucracies - are only information and people. The more information becomes mobile, the less people need to be. A December 2008 report...
• Categories: Technology
• 1 Comments

• Outsourcing, Insourcing, Rightsourcing
• Posted By: Stephen Goldsmith |   October 21, 2009
• If you outsourced your angels, would more of them dance on the head of a pin? It's a nonsense question, of course. Here's another: What...
• Categories: Networked Government
• 2 Comments

• Outsourcing Agnosticism
• Posted By: John O'Leary |   October 21, 2009
• The best public administration occurs when the public sector takes direction from political leaders, but doesn't allow politics to stand in the way of performance....
• Categories: Management and HR

• Massive shortfalls in Massachusetts
• Posted By: Stephen Goldsmith |   October 20, 2009
• Massachusetts Gov. Deval Patrick recently announced plans to lay off up to 2,000 state workers, as the Bay State joins the growing list of states in...
• Categories: State
• 1 Comments

• 5 Things Massachusetts Should Do Immediately
• Posted By: |   October 20, 2009
• Massachusetts has a big budget gap but tax hikes and service cuts shouldn't be the only approach. We must also change practices to help close...
• Categories: State

• Tough Choices
• Posted By: Stephen Goldsmith |   October 20, 2009
• All public managers are aware of the Washington Monument ploy--where the agency faced with a deficit threatens to close an iconic or critical public activity...
• Categories: Management and HR

• Jonathan Walters on the Culture of Innovation
• Posted By: Stephen Goldsmith |   October 19, 2009
• Jonathan Walters of Governing magazine has been writing about state and local innovation for more than 20 years. He recently sat down with John O'Leary, executive...
• Categories: Innovation by Design
• 1 Comments