New York's HHS-Connect: IT Crosses Boundaries in a Shared-Mission World
A new initiative is underway in New York City that will boldly, literally, go where...
It was William Bratton who brought criminal justice into the information age, launching New York City's CompStat under Mayor Rudy Giuliani. He's stepping down now...
When you say "infrastructure" most people think roads, bridges, and tunnels.
That's fine. But these conduits of physical goods were more crucial to the economy...
The Santa Clara County Department of Correction had a problem. The system couldn't handle the daily onslaught of those coming to visit the more than 4,500...
The District of Columbia's Apps for Democracy initiative is turning government inside out and upside down. As a long-time resident of the DC area, I...
Vivek Kundra, the former Chief Technology Officer for the District of Columbia, decided to turn everything on its head.
Instead of waiting for a FOIA (...
Municipal "311" systems have transformed the way cities hear about problems like broken street lights and car crunching potholes. But a column by Zach Tumin of...
311 is growing up fast.
We caught glimpses of 311's powerful future last year in a Harvard report called "311: The Next Wave." 311 stood at the intersection...
In April 2005, San Diego mayor Dick Murphy stepped before a hastily assembled crowd of news reporters and announced his resignation. Murphy, elected just five...