Turning a Bike Into a Motorcycle
Four tips to redesigning services in a good and bad economy.
There's no harder time to redesign services than in a recession. But there is also no better time, writes Babak Armajani, our colleague at Management Insights.
Armajani offers four tips on how to redesign your organization, and ultimately, reap the rewards. READ MORE.
Management Insights is published here on Governing.com in collaboration with the Ash Center for Democratic Governance and Innovation at the Harvard Kennedy School. The column is moderated by Stephen Goldsmith, a Professor of Government at Harvard Kennedy School (on leave), and deputy mayor of operations for the City of New York.
Join the Discussion
After you comment, click Post. You can enter an anonymous Display Name or connect to a social profile.
Michigan County Debuts Text-to-911 System2 hours ago
To Collect Debts, Nursing Homes Are Seizing Control over Patients32 minutes ago
California Court-Ordered to Make Timely Decisions on Medicaid Coverage42 minutes ago
After Arrest, New York Speaker Temporarily Relinquishes Duties52 minutes ago
Scott Walker Pushes Drug Testing for Government Aid1 hour ago
Worried About Safety, Sheriffs Pressure Google to Disable App's Police-Tracker1 hour ago