Turning a Bike Into a Motorcycle
Four tips to redesigning services in a good and bad economy.
There's no harder time to redesign services than in a recession. But there is also no better time, writes Babak Armajani, our colleague at Management Insights.
Armajani offers four tips on how to redesign your organization, and ultimately, reap the rewards. READ MORE.
Management Insights is published here on Governing.com in collaboration with the Ash Center for Democratic Governance and Innovation at the Harvard Kennedy School. The column is moderated by Stephen Goldsmith, a Professor of Government at Harvard Kennedy School (on leave), and deputy mayor of operations for the City of New York.
Join the Discussion
After you comment, click Post. You can enter an anonymous Display Name or connect to a social profile.
How States' Recent Job Growth Compares2 days ago
Making Government Interaction Fun2 days ago
The Week in Public Finance: Expensive Retirees, State Spending Redux and Following the Rules2 days ago
Twin Cities Archdiocese May File for Bankruptcy2 days ago
South Carolina Issues Marriage Licenses to Same-Sex Couples2 days ago
How San Francisco Civil Disobedience Led to Obama Immigration Action2 days ago