Turning a Bike Into a Motorcycle
Four tips to redesigning services in a good and bad economy.
There's no harder time to redesign services than in a recession. But there is also no better time, writes Babak Armajani, our colleague at Management Insights.
Armajani offers four tips on how to redesign your organization, and ultimately, reap the rewards. READ MORE.
Management Insights is published here on Governing.com in collaboration with the Ash Center for Democratic Governance and Innovation at the Harvard Kennedy School. The column is moderated by Stephen Goldsmith, a Professor of Government at Harvard Kennedy School (on leave), and deputy mayor of operations for the City of New York.
We invite you to discuss and comment on this article using social media.
Amid Shutdown Talk, States and Cities Seek Clues to the Future6 hours ago
Arkansas Carries Out First Double Executions in U.S. Since 200011 hours ago
Before Wells Fargo Board Elections, Major Public Pension Funds Retract Their Support11 hours ago
Opioid Treatment Hampered by States' Nursing Laws11 hours ago
Ann Coulter's Backers at Berkeley File Lawsuit for Rescheduling Her Speech11 hours ago
In New Book, Kasich Attributes Trump's Election to America's Spiritual Decline11 hours ago