Turning a Bike Into a Motorcycle
Four tips to redesigning services in a good and bad economy.
There's no harder time to redesign services than in a recession. But there is also no better time, writes Babak Armajani, our colleague at Management Insights.
Armajani offers four tips on how to redesign your organization, and ultimately, reap the rewards. READ MORE.
Management Insights is published here on Governing.com in collaboration with the Ash Center for Democratic Governance and Innovation at the Harvard Kennedy School. The column is moderated by Stephen Goldsmith, a Professor of Government at Harvard Kennedy School (on leave), and deputy mayor of operations for the City of New York.
Join the Discussion
After you comment, click Post. You can enter an anonymous Display Name or connect to a social profile.
The Week in Public Finance: Several Shades of Bad News2 days ago
Los Angeles Failed to Collect $1.8 Million in Overtime Reimbursements2 days ago
American Wages Might Explain Puerto Rico's Economic Troubles2 days ago
Majority of Americans Say Confederate Flag Isn't a Symbol of Racism2 days ago
5,000 Evacuated Following Tenn. Train Fire2 days ago
Gerrymandering Likely to Get Worse in States3 days ago