Take It to the People

If we want public service to be better, we need to change our discourse on public servants.
April 13, 2011

Our Management Insights colleague Reg Alcock writes in his first column for Governing that the "public dialogue about public service is unrelentingly negative." If we want to to encourage innovation, he argues, we need to learn to appreciate the servants we are challenging to change. READ MORE

Management Insights is published here on Governing.com in collaboration with the Ash Center for Democratic Governance and Innovation at the Harvard Kennedy School. The column is moderated by Stephen Goldsmith, a Professor of Government at Harvard Kennedy School (on leave), and deputy mayor of operations for the City of New York.