Americans are famous for wanting to make quick decisions, and today's incoming administrations feel the pressure to get underway quickly, writes our colleague Jerry Mechling at Management Insights.
Mechling offers advice on how to avoid the impulsive and shallow commitments that have too often characterized IT investments in the past. READ MORE.
Management Insights is published here on Governing.com in collaboration with the Ash Center for Democratic Governance and Innovation at the Harvard Kennedy School. The column is moderated by Stephen Goldsmith, a Professor of Government at Harvard Kennedy School (on leave), and deputy mayor of operations for the City of New York.