Russ Linden is a management educator and author. His major areas of expertise include change management, performance improvement and collaboration.
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Engaging Through Web 2.0
Web 2.0 is characterized by interaction, participation and engagement, writes our colleague Russ Linden at Management Insights.
Linden offers four ways agencies and organizations can use Web 2.0 to foster collaboration. READ MORE.
Management Insights is published here on Governing.com in collaboration with the Ash Center for Democratic Governance and Innovation at the Harvard Kennedy School. The column is moderated by Stephen Goldsmith, a Professor of Government at Harvard Kennedy School (on leave), and deputy mayor of operations for the City of New York.
Twitter: @governing
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