When employees have a "line of sight," they can see the connection between their everyday work, and something larger.
Our colleague Russ Linden tells an engaging tale and offers several tips on how to achieve line of sight in your agency. READ MORE
Management Insights is published here on Governing.com in collaboration with the Ash Center for Democratic Governance and Innovation at the Harvard Kennedy School. The column is moderated by Stephen Goldsmith, a Professor of Government at Harvard Kennedy School (on leave), and deputy mayor of operations for the City of New York.