Do Your Systems Say What you Mean?
How to align your administrative systems to your agency's mission.
Management guru Robert Kaplan used to ask his Harvard Business School students a variation on this question: Are your administrative systems aligned with your strategy?
Management Insights is published here on Governing.com in collaboration with the Ash Center for Democratic Governance and Innovation at the Harvard Kennedy School. The column is moderated by Stephen Goldsmith, a Professor of Government at Harvard Kennedy School (on leave), and deputy mayor of operations for the City of New York.
Join the Discussion
After you comment, click Post. You can enter an anonymous Display Name or connect to a social profile.
Texas Agency Responsible for Protecting State from Pollution Is Fighting Tougher Ozone Standards2 hours ago
Georgia Towns Are Getting Rich off Speeding Tickets2 hours ago
North Dakota Fights over How to Spend Huge Oil Revenues56 minutes ago
Child Poverty Reaches Highest Rate in 20 Years1 hour ago
California Prisons End Race-Based Punishments1 hour ago
Justice Dept. Condemns Ferguson Leaks as 'Inappropriate Effort to Influence Public Opinion'1 hour ago