Do Your Systems Say What you Mean?
How to align your administrative systems to your agency's mission.
Management guru Robert Kaplan used to ask his Harvard Business School students a variation on this question: Are your administrative systems aligned with your strategy?
Management Insights is published here on Governing.com in collaboration with the Ash Center for Democratic Governance and Innovation at the Harvard Kennedy School. The column is moderated by Stephen Goldsmith, a Professor of Government at Harvard Kennedy School (on leave), and deputy mayor of operations for the City of New York.
Join the Discussion
After you comment, click Post. You can enter an anonymous Display Name or connect to a social profile.
Florida Governor to Lead Pro-Trump Super PAC4 hours ago
One of Nation's Toughest Unemployment Laws Ruled Unconstitutional4 hours ago
S&P Downgrades Kansas' Credit Rating, Again2 hours ago
North Carolina Creates a Charter School-Run District2 hours ago
Corrupt Sheriff the First Ousted in Almost 50 Years in Alabama1 hour ago
For DNC Only, Pennsylvania Extends Last Call for Alcohol32 minutes ago