Putting Citizens First
The notion of organizing government services around customer needs has been around for a long time--but mostly in the form of a hoped for goal...
The notion of organizing government services around customer needs has been around for a long time--but mostly in the form of a hoped for goal rather than an accomplished reality. Too often, the bureaucratic structure seems to take precedence over the needs of those being helped.
An excellent article by John Kamensky and Jonathon Breul highlight some best practices where integrated service delivery is actually gaining traction.
Join the Discussion
After you comment, click Post. You can enter an anonymous Display Name or connect to a social profile.
Big Companies Volunteer to Cut Global Warming Emissions9 hours ago
Colorado Has More Noncitizen Driver's License Requests Than Expected14 hours ago
Lacking Guaranteed Funding, Philadelphia Schools Beg for Donations through Social Media14 hours ago
Texas School District Will Create 'Petroleum Academy'14 hours ago
States Wrangle over Supreme Court Control15 hours ago
Bobby Jindal Wants to Roll Back Environmental Protections, Increase Oil and Gas Production15 hours ago