Putting Citizens First
The notion of organizing government services around customer needs has been around for a long time--but mostly in the form of a hoped for goal...
The notion of organizing government services around customer needs has been around for a long time--but mostly in the form of a hoped for goal rather than an accomplished reality. Too often, the bureaucratic structure seems to take precedence over the needs of those being helped.
An excellent article by John Kamensky and Jonathon Breul highlight some best practices where integrated service delivery is actually gaining traction.
Join the Discussion
After you comment, click Post. You can enter an anonymous Display Name or connect to a social profile.
Ex-Kentucky Governor Launches Campaign to Stop His Successor's Health Policies10 hours ago
For Addicts, Life-Saving Drugs Often Have Long Waiting Lists10 hours ago
Kasich Vows to Approve Planned Parenthood Cuts11 hours ago
The Gun-Toting Nevada Lawmaker Who Helped End the Oregon Standoff11 hours ago
Kansas Supreme Court Gives State a Funding Deadline to Keep Schools Open11 hours ago
Flint Residents Get Unexpected Phone Calls From Gov. Snyder11 hours ago