John O'Leary is a former GOVERNING contributor. He is co-author of "If We Can Put a Man on the Moon: Getting Big Things Done in Government."E-mail: firstname.lastname@example.org
I've complained before that established, proven technologies such as 311 aren't being adopted fast enough. Well, if you live in one of the many locations still using outdated technologies check this out.
The Google map of all the 311 systems in the country can be a great way to shame your elected officials into the 21st century. Help put your community on the map!