John O'Leary is a former GOVERNING contributor. He is co-author of "If We Can Put a Man on the Moon: Getting Big Things Done in Government."E-mail: firstname.lastname@example.org
In this three minute innovation video, Babak Armajani of the Public Strategies Group looks at the experience of the Iowa Charter agencies, an experiment in bureaucracy managed by results rather than red tape. Over a period of several years, the approach yielded significant cost savings and results. So, how did it succeed? Invest three minutes and find out...