Recent articles by Julie Booth from governing.com http://www.governing.com/authors/rss/rss/?a=139237293 Julie Booth is Accenture Health & Public Service's managing director of human services for state, provincial and local government. Golden Rules for Transforming Human Services http://www.governing.com/blogs/bfc/col-golden-rules-transforming-human-services.html Times are tough, but that can be an opportunity for finding better ways to deliver the services people need more than ever.